Terms & Conditions

Introduction

Welcome to th999, Bangladesh's trusted online gaming platform. These Terms and Conditions govern your access to and use of our website, mobile interface, and all associated services, including cricket betting, live casino games, slots, crash games, and fishing games. By registering an account or continuing to use any part of the th999 platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.

th999 reserves the right to modify these Terms and Conditions at any time. Continued use of the platform following any such update constitutes your acceptance of the revised terms. If you do not agree with any part of these conditions, you must discontinue use of the platform immediately. These terms apply to all users, including visitors, registered members, and VIP account holders based in Dhaka, Chittagong, Sylhet, Khulna, and all other regions of Bangladesh.

Eligibility

To register and use th999, you must meet the following eligibility requirements. These conditions are non-negotiable and apply to every user without exception.

• You must be at least 21 years of age. th999 strictly prohibits access for individuals under the age of 21.
• You must be a resident of or accessing from a jurisdiction where online gaming is not prohibited by local law.
• You must provide accurate, complete, and up-to-date personal information during the registration process.
• You must not already have an existing account on th999. Only one account per person is permitted.

Account Registration and Verification

Creating an account with th999 is straightforward, but certain responsibilities come with registration. You agree to the following when you open an account with us.

• You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone.
• th999 may request identity verification documents (such as national ID, passport, or other valid government-issued ID) at any time to comply with KYC requirements.
• th999 reserves the right to refuse, suspend, or close any account where fraudulent, misleading, or false information is detected.
• You must notify th999 immediately if you suspect any unauthorized access to or use of your account.

Deposits and Withdrawals

th999 supports fast and reliable payment processing through leading Bangladesh mobile banking and financial services. The following terms apply to all financial transactions carried out on the platform.

• All deposits and withdrawals are processed in Bangladeshi Taka (BDT). Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank.
• Minimum and maximum deposit and withdrawal limits apply and may be updated from time to time. Current limits will be displayed on the platform at the time of transaction.
• Withdrawal requests are subject to identity verification. th999 may request supporting documentation before processing any withdrawal.
• Funds deposited must be used for gaming purposes on the platform. th999 reserves the right to refuse withdrawals where suspicious activity or bonus abuse is identified.

th999 is not responsible for delays caused by third-party payment service providers. Processing times may vary depending on the payment method used and prevailing network conditions at the time of the transaction.

Bonuses and Promotions

th999 offers a range of bonuses and promotional offers to new and existing players. All bonuses are subject to the following standard terms in addition to any promotion-specific conditions stated at the time of the offer.

• All bonuses, including welcome bonuses and free spins, are subject to wagering requirements before any associated winnings can be withdrawn. The applicable rollover requirement will be stated clearly at the point of claim.
• Bonuses are issued on a per-account basis. Attempting to claim a bonus multiple times using duplicate accounts is strictly prohibited and will result in bonus forfeiture and account suspension.
• th999 reserves the right to alter, suspend, or cancel any bonus or promotion at any time without prior notice, in cases where abuse or technical exploitation is suspected.
• Bonus funds and real money funds are tracked separately in your account balance. Wagering on active bonus funds may be restricted to specific games as outlined in the promotion terms.

Fair Play and Prohibited Conduct

th999 is committed to providing a fair, transparent, and enjoyable gaming environment for all registered users. The following actions are strictly prohibited on the platform and may result in immediate account closure, forfeiture of all balances, and prohibition from future registration.

• Using automated bots, scripts, AI tools, or any form of software to exploit game mechanics or gain an unfair advantage over other players.
• Collusion with other players, dealers, or third parties to manipulate the outcome of any game or betting event.
• Using fraudulent payment methods, conducting chargebacks, or attempting to launder funds through th999's platform.
• Engaging in any conduct that harasses, threatens, abuses, or discriminates against other users or th999 staff members.

Intellectual Property

All content on the th999 platform, including but not limited to software, design elements, graphics, text, logos, audio, video, and game interfaces, is the exclusive intellectual property of th999 or its licensed content providers. Unauthorized reproduction, redistribution, modification, or commercial use of any platform content is strictly prohibited.

Users are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the th999 platform for personal and non-commercial gaming purposes only. Any attempt to reverse-engineer, decompile, or extract the source code of any component of the platform is strictly forbidden and may give rise to legal liability.

Limitation of Liability

th999 provides its platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous and error-free service, we cannot guarantee uninterrupted access or that the platform will be free from technical faults, delays, or interruptions caused by network conditions, server maintenance, or events beyond our reasonable control.

To the maximum extent permitted by applicable law, th999 shall not be liable for any indirect, incidental, special, punitive, or consequential losses arising from your use of, or inability to use, the platform. This includes but is not limited to loss of profits, loss of data, or financial losses resulting from technical failures or interruptions. Users acknowledge that participation in online gaming carries inherent financial risk and that all gaming decisions are made voluntarily and at the user's own risk.

Privacy and Data Protection

th999 is committed to protecting the privacy and personal data of all users. The collection, storage, and use of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By using the platform, you consent to the processing of your personal data as described in our Privacy Policy. th999 uses SSL encryption and industry-standard security protocols to safeguard your data against unauthorized access or disclosure. For more details on how we handle your personal information, please review our Privacy Policy page.

Account Suspension and Termination

th999 reserves the right to suspend, restrict, or permanently close any user account in the following circumstances. This action may be taken with or without prior notice depending on the severity and nature of the breach.

• Breach of any provision of these Terms and Conditions, including but not limited to fraudulent activity, bonus abuse, or providing false registration information.
• Failure to complete identity verification (KYC) within a reasonable time after being requested to do so by th999.
• At the user's own request, should they wish to self-exclude or close their account for personal or responsible gaming reasons.

Amendments to These Terms

th999 may update, revise, or replace these Terms and Conditions at any time. When material changes are made, we will endeavour to provide reasonable advance notice to users via a platform announcement, a notification within the user dashboard, or an email to the registered address on file.

Your continued use of th999 following the posting of any amendments constitutes your binding acceptance of those changes. It is your responsibility to review these Terms and Conditions periodically to remain informed of any updates. The date of the most recent update is displayed at the top of this page.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and interpreted in accordance with applicable law. In the event of any dispute arising from your use of the th999 platform or from these terms, we encourage users to first contact our support team at [email protected] to seek an amicable resolution. th999 is committed to resolving disputes in good faith and in a timely manner. Where a dispute cannot be resolved informally, both parties agree to submit to the jurisdiction of the applicable legal framework. All times referenced in relation to disputes or operational matters are expressed in Bangladesh Standard Time (BST, UTC+6).

Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you need assistance with your th999 account, our support team is available to help you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time.

You may reach our support team by email at [email protected]. Please note that our email address is provided as plain contact information only and is not a clickable link. Players based in Dhaka, Chittagong, Rajshahi, Sylhet, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar are all welcome to get in touch.